Catalogs
Customer service in libraries : best practices
Harmon, Charles
The Scarecrow Press, Inc.
2013
단행본
Lean library management : eleven strategies for reducing costs and improving customer services
John J. Huber.
Neal-Schuman Publishers
2011
단행본
고객서비스 실무 = Customer service / 3판
심윤정 신재연 [공]저
한올
2016
단행본
Customer service : career success through customer satisfaction
Paul R. Timm
Prentice Hall
1998
단행본
박혜정 [저]
백산출판사
2007
단행본
E-Journals/Databases
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E-Books/AudioBooks/E-Learning
Machado, Ricardo
Juta and Company
2015
E-Book
The Customer Service Survival Kit
Gallagher, Richard S.
AMACOM American Management Association
2013
E-Book
Information Technology Enabled Global Customer Service
Reponen, Tapio.
Idea Group Pub.,
2002
E-Book
IEE Colloquium on New Techniques in Providing Customer Services with Copper
IET
1989
NotFound
Customer-centered Telecommunications Services Marketing {Artech House Telecommunications Library}
Strouse, Karen G.
Artech House
2004
E-Book
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